Troubleshooting
These are common fixes to common issues often experienced by Synapse X users.Shopping/subscription issues
Software/installation issues
Still having issues? We are here to help.
You can contact our support team by pressing the Support link at the top-right of your screen (or in the menu if you are on a mobile device). This will open a live chat window in which you can directly talk to one of our representatives. There are also other ways you contact us: